5
1 Smart Dr, White Hall, AR 71602, USA
White Hall, Arkansas 71602
+1 870-543-2230

Service department is top notch

Smart's Hyundai does not stand by there work. Can not fix or work on my car again.

SMART Hyundai in White Hall, AR (Service Dept) is the worst dealership i have ever did service. About a week ago i took my vehicle in for service/inspection. The tech completed the job and checked off on my inspection form - for example saying that my tires were in good condition. Once i drove away from the dealership i noticed that my vehicle was driving totally different from when it was dropped off. i contacted the dealership and they said that i needed a balance. I went to another tire shop for the balance. Once i got to the new shop, they inspected my vehicle and noticed that the driver left side tire had a thread missing. This was very shocking and disappointing. I didn't understand why they checked off my tires as being good, because i could've been dangerously hurt. I reported the incident back over to SMART Hyundai and they didn't seem to care. No empathy, no sense of urgency, lack of follow and poor, poor customer service. I can't see any reason why they are still in business because they didn't care about my situation. This is the second incident which i will be reporting directly over to Hyundai Corp and further legal action. I’m requesting a follow up call, email or writing on the action you will be taking to resolving this matter. Not to mention i got a call last week from the Service Dept (Jimmy) saying "I AM NO LONGER ALLOWED TO COME BACK TO THERE DEALERSHIP AND THAT MY SERVICE MUST GO ELSEWHERE". Please keep in mind i been going to this dealership for 3+ years. Thanks your time and i look forward to a response and/or follow up.

UNHAPPY CUSTOMER

Great customer service

Show Map

Smart Hyundai — Car Dealer in White Hall

We are glad to greet you!

Smart Hyundai

Car Dealer at 1 Smart Dr, White Hall, AR 71602, USA. Here you will find detailed information about Smart Hyundai: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 6:30 PM
  • Tuesday
    8:00 AM – 6:30 PM
  • Wednesday
    8:00 AM – 6:30 PM
  • Thursday
    8:00 AM – 6:30 PM
  • Friday
    8:00 AM – 6:30 PM
  • Saturday
    9:00 AM – 5:00 PM
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Arkansas
Address:
1 Smart Dr, White Hall, AR 71602, USA.
City:
White Hall
Postcode:
71602

About Smart Hyundai

Smart Hyundai is a US Car Dealer based in White Hall, Arkansas. Smart Hyundai is located at 1 Smart Dr, White Hall, AR 71602, USA.


Please contact with Smart Hyundai using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Smart Hyundai opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Smart Hyundai

  • Angelina
    Added 2015.09.26
    Service department is top notch
  • Brian
    Added 2015.07.01
    Smart's Hyundai does not stand by there work. Can not fix or work on my car again.
  • Savannah
    Added 2014.04.26
    SMART Hyundai in White Hall, AR (Service Dept) is the worst dealership i have ever did service. About a week ago i took my vehicle in for service/inspection. The tech completed the job and checked off on my inspection form - for example saying that my tires were in good condition. Once i drove away from the dealership i noticed that my vehicle was driving totally different from when it was dropped off. i contacted the dealership and they said that i needed a balance. I went to another tire shop for the balance. Once i got to the new shop, they inspected my vehicle and noticed that the driver left side tire had a thread missing. This was very shocking and disappointing. I didn't understand why they checked off my tires as being good, because i could've been dangerously hurt. I reported the incident back over to SMART Hyundai and they didn't seem to care. No empathy, no sense of urgency, lack of follow and poor, poor customer service. I can't see any reason why they are still in business because they didn't care about my situation. This is the second incident which i will be reporting directly over to Hyundai Corp and further legal action. I’m requesting a follow up call, email or writing on the action you will be taking to resolving this matter. Not to mention i got a call last week from the Service Dept (Jimmy) saying "I AM NO LONGER ALLOWED TO COME BACK TO THERE DEALERSHIP AND THAT MY SERVICE MUST GO ELSEWHERE". Please keep in mind i been going to this dealership for 3+ years. Thanks your time and i look forward to a response and/or follow up.
  • Jennifer
    Added 2014.03.03
    UNHAPPY CUSTOMER
  • Nathaniel
    Added 2013.08.09
    Great customer service
Leave your own review about Smart Hyundai:
Add a review

Find Car Dealer in White Hall

H H Auto Sales
Car Dealer in Arkansas
11611 US-270, White Hall, AR 71602, USA.